Our Commitment to Privacy
At Redeemed Gospel Church - Eldoret, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, submit forms, or engage with our ministries. This policy applies to our website and related services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: When you submit a contact form, prayer request, or newsletter subscription, we may collect your name, email address, phone number, and any message or request you provide.
- Donation Information: If you choose to give online or become a monthly partner, third-party payment processors (e.g., M-Pesa, Standard Chartered Bank) may collect payment details. We do not store financial information on our site.
- Usage Data: We may collect non-personal data such as browser type, device type, and pages visited to improve our website, often via cookies or analytics tools.
2. How We Use Your Information
Your information is used to:
- Respond to your inquiries, prayer requests, or messages.
- Send newsletters or updates if you subscribe, with an option to unsubscribe at any time.
- Facilitate donations and provide receipts via third-party processors.
- Improve our website and ministry services.
3. How We Protect Your Information
We take reasonable steps to safeguard your data:
- We use HTTPS to encrypt data between your browser and our site.
- We do not store sensitive financial data; this is handled by secure third-party processors.
- We limit access to personal information to authorized church staff and volunteers.
- We use security measures like Content Security Policy (CSP) to reduce risks of malicious attacks.
4. Third-Party Services
We use trusted third-party services, such as:
- Google Forms for contact and prayer request submissions.
- M-Pesa and Standard Chartered Bank for donation processing.
- These services have their own privacy policies, and we encourage you to review them.
5. Cookies and Analytics
Our site may use cookies or similar technologies to track usage and improve user experience. You can manage cookie preferences through your browser settings.
6. Your Rights
Depending on your location (e.g., under GDPR for EU residents or CCPA for California residents), you may have rights to:
- Access the personal data we hold about you.
- Request correction or deletion of your data.
- Opt out of communications like newsletters.
- Contact us at info@redeemedgospel.org to exercise these rights.
7. Data Retention
We retain personal information only as long as necessary to fulfill your requests or comply with legal obligations, typically no longer than 2 years unless required for ministry purposes.
8. Changes to This Policy
We may update this Privacy Policy. Changes will be posted on this page with an updated effective date. Last updated: June 09, 2025.
9. Contact Us
If you have questions about this policy or our privacy practices, please reach out:
- Email: info@redeemedgospel.org
- Phone: (+254) 555-123-4567
- Address: Uganda Road, near Shell Petrol Station, Shauri Estate, Eldoret, Kenya
Thank you for trusting Redeemed Gospel Church with your information.